You are in group 5 if:
- you had 0 interments in the financial year 2021-22.
If this is the case, you have two options:
- You can apply for a Cemetery Operator Licence, if you intend to continue interring in your cemeteries (burying, or interring ashes).
- You can apply for a Cemetery Operator (Caretaker) Licence - Category 4, if you do not intend to keep operating any cemeteries (other than for a limited number of interments that are pre-sold or pre-allocated).
Timeline - Cemetery Operator Licence
1 June 2024
Receive and check your pre-populated application form
1 July 2024 - 30 September 2024
Submit your application form
No licensing fee required
As soon as your licence is issued
Comply with:
A. Customer contracts
B. Cemetery maintenance
D. Customer service
E. Religious, cultural and spiritual principles
F. Reporting
Timeline - Cemetery Operator (Caretaker) Licence - Category 4
1 June 2024
Receive and check your pre-populated application form
1 July 2024 - 30 September 2024
Submit your application form
No licensing fee required
As soon as your licence is issued
Comply with:
B. Cemetery maintenance
F. Reporting
G. Prohibition of interment services
Information and resources
The full Licence Conditions for Operators of Cemeteries and Crematoria (PDF, 269.33 KB) are available. Summaries are available in the fact sheets below.
1 July 2024 - 30 September 2024
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Guide - Cemetery Operator Licensing (PDF)(285.47 KB)
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Example Cemetery Operator Licence Application Form (PDF)(178.57 KB)
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Policy - Cemetery Operator Licence Fees (PDF)(142.62 KB)
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Policy - Review of Decisions (PDF)(143.54 KB)
As soon as your licence is issued (Cemetery Operator Licence)
Licence Conditions A - Consumer contracts
-
Fact Sheet - Licence Conditions A - Consumer contracts (PDF)(79.94 KB)
- Guide- Conditions A (coming soon)
- Model Interment Rights Contract (coming soon)
Licence Conditions B - Cemetery maintenance
-
Fact Sheet - Licence Conditions B - Cemetery maintenance (PDF)(87.86 KB)
Licence Conditions D - Customer service
-
Fact Sheet - Licence Conditions D - Customer service (PDF)(77.22 KB)
- Guide - Conditions D (coming soon)
- Model Customer Service Charter (coming soon)
- Template complaints register (coming soon)
Licence Conditions E - Religious, cultural and spiritual principles
- more documents to come
Licence Conditions F - Reporting
- Operators are required to provide updated information to CCNSW in certain circumstances - see page 23 of the licence conditions for more details.
As soon as your licence is issued (Cemetery Operator (Caretaker) Licence - Category 4
Licence Conditions B - Cemetery maintenance
-
Fact Sheet - Licence Conditions B - Cemetery maintenance (PDF)(87.86 KB)
Licence Conditions F - Reporting
- Operators are required to provide updated information to CCNSW in certain circumstances - see page 23 of the licence conditions for more details.
Licence Conditions G - Prohibition of interment services
- See page 23 of the licence conditions for more details.
Contact Us
Phone: 02 9842 8473
Email: [email protected]