A NSW Government website

Strategic statement – Delivering strong consumer outcomes for Cemeteries and Crematoria in NSW

Find out about the NSW Government’s strategic statement which outlines priorities for the cemeteries and crematoria sector and the expansion of the interment services levy.

Gravestones among yellow flowers in cemetery

Information for funeral directors

When funeral directors are selling certain cemetery and crematoria products to a customer they will need to comply with some Interment Industry Scheme requirements.

Waverley Cemetery is a state heritage-listed cemetery in an iconic location of Sydney's Eastern Suburbs. Credit: NSW Departmet of Planning and Environment / © 2011 Wandering Feet Photography (Rukshan de Silva)
Headstones in graveyard

The Interment Industry Scheme creates an operating licence and sets standards for cemetery and crematoria operators in NSW.

Man and woman talking in kitchen

Knowing where to start can be a challenge.

Plants in front of cemetery lockers

We are committed to promptly addressing and resolving complaints concerning cemeteries and crematoria, including those on Crown land, local government, private and Church operated.